FAQ  |  Search  |  Memberlist  |  Usergroups   |  Register  |  Profile  |  Log in to check your private messages  |  Log in 

 SOLSTICE HSBC ? View next topic
View previous topic



Post new topicReply to topic
Author Message
curbstonerLO
Dud?


Joined: 09 Sep 2008
Posts: 21
Location: Irvine,Cal

SOLSTICE HSBC ?
PostPosted: Tue Oct 14, 2008 3:55 pm Reply with quoteBack to top

Anybody know anything about Solstice Capitol, a part of HSBC?? How r they doing in retail?
View user's profileSend private message
NCAllied
Flash in the pan


Joined: 27 Dec 2007
Posts: 65

Re: SOLSTICE HSBC ?
PostPosted: Tue Oct 14, 2008 4:20 pm Reply with quoteBack to top

We had to release a case number to Solstice Beneficial...maybe it's another arm of HSBC.

We had a mail campaign that went out to Beneficial and HFC clients for Refi's and out of the 200 responses we were only able to get 14 loans closed.

Most of the clients had Ltv's too high to get them out or they were just upside down.

More then half of them also had equity lines that were not attached.

I guess this department is part of their retention efforts. There are a few articles on the net about Solstice.
View user's profileSend private message
sleepless-in-Seattle
Cherry Bomb


Joined: 04 Jul 2008
Posts: 148

Re: SOLSTICE HSBC ?
PostPosted: Tue Oct 14, 2008 4:32 pm Reply with quoteBack to top

It appears to be a call center along the lines of HFC/Beneficial.

Looks like you're doing the same deals but the calls are in-coming vs calling out all day and night at the Bene/HFC office.

Also, appears to be only one location in Irvine vs their nationwide branch network.

My advice is to pass. This is a training ground. If you've been in the business a while and are not making it. Time to move on. 0 job satisfaction. Anyone who can make the big bucks there will make bigger bucks elsewhere with a better quality of life.

Been there. Done that. Bene was a good company to work for but there's a better world out there that doesnt require the usery practices.
View user's profileSend private message
sleepless-in-Seattle
Cherry Bomb


Joined: 04 Jul 2008
Posts: 148

Re: SOLSTICE HSBC ?
PostPosted: Wed Oct 15, 2008 4:17 am Reply with quoteBack to top

I just had a thought on this.

Assuming I'm correct in my thinking above, imagine this....

You've been working your butt off for HFC until 8:00 at night and Saturdays. What you can do right now, who knows.... Anyhow, the company determines they can generate incoming calls. However, rather than reward those chained to their desks at the branch offices cold calling during dinner-time, they open a call center in California and give the incoming calls to a new-hire with a catcher's mitt.

Good looking out Bene/HFC/HSBC!
View user's profileSend private message
Robin
Sentinel


Joined: 30 Aug 2007
Posts: 3416
Location: Loveland, OH

Re: SOLSTICE HSBC ?
PostPosted: Thu Dec 11, 2008 7:55 pm Reply with quoteBack to top

Imploded #310: http://ml-implode.com/imploded.....12-11.html
View user's profileSend private messageSend e-mail
NCAllied
Flash in the pan


Joined: 27 Dec 2007
Posts: 65

Re: SOLSTICE HSBC ?
PostPosted: Fri Dec 12, 2008 8:05 pm Reply with quoteBack to top

I'm not really sorry about them imploding. They acted more as a retention avenue than a benefit to the borrower.

I do however feel sorry for the families who may be affected by the layoffs.

They would only call the borrowers to offer a better rate after I requested the payoff. Basically nothing more than an internal trigger lead of sorts!

Beneficial gouges a client with a 660 scores eyes out for 14% on a 40 year term and Solstice calls the client only after the payoff is ordered and offers them an .125% lower rate! Lol

Come on man!


Last edited by NCAllied on Fri Dec 12, 2008 9:47 pm; edited 1 time in total
View user's profileSend private message
BOLIVAR
Dud?


Joined: 27 Jan 2008
Posts: 10

I gotta laugh at the post regarding being chained to a desk.
PostPosted: Fri Dec 12, 2008 9:30 pm Reply with quoteBack to top

Anyone who worked at Solstice knows the ridiculous hours we worked. Many times 12-14 hour days with no breaks (6AM to 8PM). Mon - Saturday for alot of people. in fact funders worked over 24 hours straight... f'ing rock stars...
We worked more hours than the branches were even open, and we called out our leads instead of inbound calls for well over the last year.

Sorry just made me laugh...
Working 9-5 and calling out would have been a good gig.
View user's profileSend private message
Display posts from previous:      
Post new topicReply to topic


 Jump to:   


Merge topics 

View next topic
View previous topic
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum




Powered by phpBB 2.0.22-2 (Debian) © 2001, 2002 phpBB Group :: FI Theme :: All times are GMT